Privacy Policy

1. Introduction

ULU Developers ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information including:

• Name, email address, and phone number
• Company name and job title
• Billing and payment information
• Account credentials

2.2 Usage Data

We automatically collect certain information when you use the Service:

• IP address and browser type
• Pages visited and features used
• Time spent on the platform
• Device information and operating system

2.3 Employee Monitoring Data

If your organization uses our employee monitoring features, we may collect:

• Screenshots (at configurable intervals)
• Application usage and active window tracking
• Keyboard and mouse activity levels (not keystrokes)
• Time tracking and attendance data

Note: Employee monitoring data is owned by the subscribing organization. ULU Developers acts as a data processor.

3. How We Use Your Information

We use collected information for:

• Providing and maintaining the Service
• Processing transactions and sending billing notifications
• Sending service-related communications
• Analyzing usage patterns to improve the platform
• Detecting and preventing fraud or abuse
• Providing customer support

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Third-party vendors who assist in operating our platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures including:

• TLS/SSL encryption for data in transit
• AES-256 encryption for data at rest
• Regular security audits and penetration testing
• Role-based access controls (RBAC)
• Two-factor authentication (2FA) support

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Upon account deletion, we will remove your data within 30 days, except where retention is required by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict data processing
• Data portability

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for cross-border data transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

For any questions or concerns about this Privacy Policy, contact us at:

• Email: hello@uludevelopers.top
• Address: Ahmedabad & Rajkot Westgate, Gujarat, India